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Hotel Illness Claims

Holidays are a time to relax, visit another country and spend quality time with friends and families.  Most people save hard throughout the year so they can take their family on a holiday during their break.  Whether it is a week long holiday or a month long holiday, people expect it to be wonderful experience with long lasting memories.

But sometimes, things don’t go as planned and holidays are ruined when people get sick or contract illnesses during their stay.  When people book hotels for their stay whilst abroad, they expect the hotels to maintain reasonable standards of health and safety.  Sometimes this does not happen and the carelessness of hotel staff results in injuries or illnesses to the holidaymakers.

If your holiday has been ruined as a result of an illness that you contracted during your stay in a hotel, you may be entitled to make hotel illness claims.

Hotel illnesses can be contracted in several ways.  For example:

  • Contamination in swimming pool
  • Drinking contaminated water
  • Food poisoning caused by eating undercooked food
  • Unclean washing facilities and toilets
  • Unclean crockery, glasses and cutlery
  • Unhygienic kitchen and restaurant facilities
  • Illnesses caused by mould spores
  • Diseases caused by poorly cleaned living spaces
  • Legionnaires disease caused by poorly maintained air conditioning

Contracting an illness during your stay in a hotel in another country can have serious health implications.  Apart from ruining your holiday and affecting your health, it can also affect you financially.  For this reason, it is essential to consider making a hotel illness claim if you have suffered an illness during your stay.

Start A Claim

You may be able to bring a hotel illness claim in the UK if you became ill whilst on a package holiday.  If your tour operator was responsible for booking your stay in that particular hotel, a claim for compensation can be made against the tour operator.

However, if you were not on a package holiday, it is essential to speak to an experienced solicitor to find out what your options are in regards to making a claim.

At, we have expert solicitors who can provide free legal advice.  To discuss your claim with a member of our team, you can give us a call on our free telephone number.

You can also fill in our quick online claim form and request a call back.

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